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Data Breach Isn't Just an Issue for Big Companies Anymore

When most of us hear the term "data breach", it brings to mind recent headlines about attacks on companies like Target, Anthem & Yahoo and the direct impact those attacks had on their bottom line or stock valuation...

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What Every Business Owner Needs to Know About an Alarming New Wave of Cyber Crime

At one time, protecting a business against outside threats meant safeguarding and insuring the brick and mortar building and tangible assets of the organization. Burglar & fire alarms, and perhaps maybe even...

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Business Must-Haves: Directors and Officers Liability

What is directors & officers coverage, and why does your business need it? - Directors and officers liability coverage, often called D&O coverage, is an essential coverage for big and small businesses alike.Why...

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Member Level Rating And Your Small Business

How will member level rating affect the health care invoices I will get as a small business owner? As an Employer, will my January 2014 group health billing statements continue to look the same as today? The Affordable...

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Small Business Owner's Role in Notifying Employees of Health Care Change

What is your role as a small business owner in informing your employees about the health care reform options? As an Employer, do I need to inform my employees about the Health Benefits Marketplace…even if our company...

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Tips to Establish Trustworthy, Polite, and Honest Customer Service

Are you having trouble improving your client services? Running an organization is filled with ups and downs, but pleasing your customers shouldn’t be a struggle. If it is, then you most likely are losing business...

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Attracting Business through Excellent Customer Service and Engagement

Do you believe your company is attracting the right kind of customers? Focusing on customer care should be a top priority, especially since excellent customer service can be hard to find now a days. Learning and...

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